Shipping Policy
At Wood Instaurator, we aim to ensure that your handcrafted cutting boards and board care products arrive safely and in a timely manner. Because our items vary in size, weight, and value, shipping costs will differ depending on the weight and destination of your order. For detailed information about our shipping practices please read below.
Shipping Costs and Calculations
Variable Shipping Rates:
- Shipping Costs are calculated at checkout based on the total weight, dimensions, and destination of your order.
Product-Specific Costs:
- Smaller items, such as a 2 oz or 4 oz can of board butter, will typically have a lower shipping cost due to their light weight and compact size.
- Larger heavy weight items, like our handcrafted end grain cutting boards, require more robust packaging and will incur a higher shipping cost..
Combined Orders:
- If your order includes multiple items (e.g., two cutting boards or a mix of cutting boards and board butter), the shipping cost will be calculated to reflect the total size and weight of all items combined.
Shipping Destinations and Variations
Domestic Shipping:
- We currently ship to all 50 U.S. states. Shipping costs may vary significantly depending on your location:
- Orders shipped to Hawaii and Alaska will incur a higher shipping cost due to increased transit expenses.
- Shipping to the continental United States (e.g., Nebraska, Texas, or New York) will generally be less costly.
Shipping Carriers:
- Depending on your location and order size, we may use a combination of carriers, including USPS, UPS, or FedEx to ensure the best rates and timely delivery.
Order Processing and Shipping Times
Processing Times:
- All orders are processed within 3-5 business days. Please allow additional time during peak periods (e.g., holidays).
- Standard Shipping:
- Once shipped, standard delivery typically takes 5-7 business days.
- Expedited Shipping:
- If you need your items sooner, we offer expedited shipping options, which will be calculated at checkout based on your location and selected shipping method.
Free Shipping Offers
- From time to time, we may offer free shipping promotions for qualifying orders. These offers will be clearly stated on our website and applied automatically at checkout.
Tracking and Order Updates
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor the progress of your shipment.
- If there are any significant delays, we will notify you promptly via email.
International Shipping
- Currently, we only ship within the United States. If you are outside the U.S. and interested in our products, please contact us at support@woodinstaurator.com to discuss potential international shipping arrangements.
Shipping Issues and Support
- We take great care to ensure that your items are packaged securely. However, if your item arrives damaged or if you experience any issues with your shipment, please reach out to us at support@woodinstaurator.com within 48 hours of delivery. We will work with you to resolve the issue as quickly as possible.
For any questions regarding our shipping policies or if you need a custom shipping quote, please send us a message below!
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